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If you are renewing your GeoTrust SSL certificate running on IIS 8.x you will need to perform some simple tasks from your IIS server before placing an order to renew your expiring SSL certificate.
Note: There is a known issue in IIS 7+ when using the Renew link to renew your SSL certificate. Please do not use the Renew link.
Common name: | The fully-qualified domain name (FQDN) (e.g., www.example.com or *example.com for wildcard certs). |
Organization: | Your company’s legally registered name (e.g., YourCompany, Inc.). |
Organizational unit: | The name of your department within the organization. This entry will usually be listed as "IT", "Web Sales", or is simply left blank. |
City/locality: | The city where your company is legally located. |
State/province: | The state/province where your company is legally located. Do not abbreviate. (e.g., California) |
Country/region: | The country/region where your company is legally located. Use the drop-down list to select your country. |
csr.txt
.c:\certs\csr.txt
(your path and filename may be different). You will need to copy-and-paste the contents of this file, including the top and bottom lines, into the relevant box during the online order process.Please contact our support team if you have any additional problems or questions.
Please contact our support team if you have any additional problems or questions.