Support Desk

Follow these instructions to generate a Private Key and CSR.

  1. Click the Domains shortcut in the navigation pane.
  2. Click the domain that you want to secure with SSL.
  3. Click Certificates in the Services group. A list of certificates that you have in your repository will be displayed.
  4. To add a certificate to the repository, click the Add Certificate icon Add Certificate at the Control panel certificate repository page. The SSL certificate creation page will open. On this page you can generate a Certificate Signing Request (CSR).
  5. On the CSR form specify the certificate name. This can be any name that will help you remember what this certificate for when you see it in the repository. We recommend using the domain for the site you're securing, such as 'mysite.com'.
  6. You will be asked for several pieces of info which will be used by GeoTrust to create your new SSL certificate. These fields include the Common Name (aka domain, FQDN), organization, country, key bit length, etc. Use the CSR Legend in the right-hand column of this page to guide you when asked for this information. The following characters should not be used when typing in your CSR input: < > ~ ! @ # $ % ^ / \ ( ) ? , &
  7. The Bits selection allows you to choose the level of encryption for the key exchange, 2048 is recommended.
  8. Select a country from the drop-down list.
  9. Specify the state or province, location (city). Do not abbreviate these.
  10. Enter the appropriate organization name (This should be the legal name of your business or organization).
  11. Enter the appropriate department/division in the field provided (e.g., Internet Sales, or Marketing).
  12. Enter the Domain Name (Common Name) for which you wish to generate the certificate signing request (See CSR Legend in side bar of this page).
  13. Click the Request button. A private key and certificate signing request will be generated and added to the repository.
  14. In the Certificates section of the certificates repository click the certificate name you created step 5 above. You should see the CSR.
  15. Save a copy of your CSR. The CSR will be needed during the online order process. You'll be asked to copy-and-paste your CSR into a special CSR box.

    Below is an example of what your CSR will look like. This is a example only and cannot be used to generate your SSL certificate.
    -----BEGIN CERTIFICATE REQUEST-----
    MIIB3zCCAUgCAQAwgZ4xCzAJBgNVBAYTAlVTMRAwDgYDVQQIEwdHZW9yZ2lhMRAw
    DgYDVQQHEwdBdGxhbnRhMREwDwYDVQQKEwhHZW9DZXJ0czEaMBgGA1UECxMRSW5l
    cm5ldCBNYXJrZXRpbmcxGTAXBgNVBAMTEHd3dy5nZW9jZXJ0cy5jb20xITAfBgkq
    hkiG9w0BCQEWEmFkbWluQGdlb2NlcnRzLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOB
    jQAwgYkCgYEA5KOi+RnRzBuBQeFYjrwZg1sfT7zr4L8j0Khuoj621x+lGBmFC76c
    kGclUIQBmuyp9T9NrNqAjGtEmgdFr6cWLJtgXgi+BaZDLX9BMYF49NuTggNoEUMX
    crQRAENHb2YthG2SEcF5p98RNcDPzWOA3a4AMvgkxDlDGYUhbcQhnt0CAwEAAaAA
    MA0GCSqGSIb3DQEBBAUAA4GBAIapt6Tw0BTYUwEAX0/oKvaaN/ghErR85jdW7xOD
    b1hL0yNfb495A7e/IQyBEP5a/v+QUOtibHS4geiPhH9etAI+DSQmctjbf6dMGJql
    gCXGwlsTbjPOSmNT+/X2Uvf1BlplwqAMDghEuFHsjshlypz1NEg94ri2K9N1VrBs
    +iAv
    -----END CERTIFICATE REQUEST-----

Additional Resources:

These instructions are derived from the Plesk 8 documentation

Please contact our support team if you have any additional problems or questions.

Mar 9, 2018