Chrome’s Plan to Distrust Symantec Certificates

Symantec, the Parent Company of GeoTrust, announced that DigiCert, a leading provider of scalable identity and encryption solutions for the enterprise, has acquired Symantec's Website Security and related PKI solutions. As part of this transition, and in response to Google Chrome concerns, there are certificates you must reissue to maintain your site continuity and avoid any compatibility issues with Google Chrome and Mozilla Firefox.

What is required by Google Chrome

Google Chrome will require that all Symantec, GeoTrust, Thawte and RapidSSL certificates be reissued from the new DigiCert PKI Infrastructure starting Dec 1, 2017. Reissues must be completed in one of two phases which correspond to Google's release of Chrome 66 (stable Apr 17, 2018) and Chrome 70 (beta Sep 13, 2018, stable Oct 23, 2018).

Phase One (P1):
Any Symantec certificates, including GeoTrust, issued prior to June 1, 2016 that will expire after March 15, 2018 must be reissued (or renewed if possible) and the new certificate installed by March 15, 2018.

Phase Two (P2):
Any Symantec certificate, including GeoTrust, issued on or after June 1, 2016 and before December 1, 2017 must be reissued (or renewed if possible) and the new certificate installed between today and September 13, 2018.

There is no charge to reissue a certificate and we are happy to help if you have questions or need our assistance. We sincerely apologize for the inconvenience that this may cause you and your organization.