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GeoTrust Acceptable Proof of Registration Documents

When you request a True BusinessID EV or Wildcard SSL certificate, GeoTrust will verify the identity of the business entity responsible for the Internet domain name for which the SSL certificate is requested. Before proceeding through the enrollment process, you should know what information you will need to provide to complete the verification process.

Please note that required Proof-of-Registration documentation applies to True BusinessID EV SSL and Wildcard SSL only. You do not need to provide documentation for QuickSSL Basic nor QuickSSL Premium.


PRIVATE ORGANIZATION (Corporation)

If you are a Private Organization (Corporation), the appropriate documents may be one of the following:

  • Articles of Incorporation
  • Certificates of Formation
  • Another document comparable to the above referenced documents, issued by the Incorporating Agency of your jurisdiction.

GOVERNMENT ENTITY

If you are a Government Entity, the appropriate documents may be one of the following:

  • A government-filed resolution showing the establishment/creation of your organization
  • A document showing the passing of an Act that established/created your organization
  • An excerpt from legislation showing the establishment/creation of your organization

BUSINESS ENTITY

If you are a Business Entity (general partnerships, unincorporated associations, sole proprietorships, and joint ventures), the business MUST be formed by filing with the registration agency within the jurisdiction of your business. The documents MUST also include the name of the owner(s), partner(s), managing member(s) or equivalent of the organization. The appropriate documents may be one of the following:

  • Charter Documents
  • Valid Business certificate or license
  • Doing Business As Documents
  • An excerpt from legislation showing the establishment/creation of your organization
  • Fictitious Business Name or Assumed name Documents

Please note that Tax ID registrations are not acceptable as business registration documents. All documents must be provided in English or with an English translation.

You should make sure that the following items consistently match in order to have your server certificate order processed:

  • The Registrant listed in the WHOIS record for the domain name in question.
  • The Organization appearing in your Proof-of-Registration documents.
  • The Organization entered into the CSR (Certificate Signing Request)

For example, let's say the legal name of your business is Metro Booksellers LLC. Your domain's WHOIS record should show Metro Booksellers LLC as the registrant of the domain. Additionally, if you have a business license, the business license should be issued to Metro Booksellers LLC. Lastly, when you generate your CSR the Organization field in the CSR should be Metro Booksellers LLC.

All documentation must be current and show an official date of filing, and must be verifiable by GeoTrust with the appropriate authority.

After placing an online order, please fax your Proof-of-Registration docs to (650)-237-8871. Include your domain name and GeoTrust order ID number on the cover letter. If any of the above items do not match or are not submitted, the processing of your certificate request will be delayed.

If you need help understanding what is required for Proof-of-Registration we'd be happy to help you, please contact us.

Required Docs FAQ

Q: Do I have to fax all those items?

A: No, just what's relevant to your business or organization's legal entity type. For example, if your business is a corporation you should fax in your registered Articles of Incorporation.

Q: What's the fax number?

A: please fax your Proof-of-Organization docs to (650)-237-8871.

Q: Do I have to have a Dunn & Bradstreet number?

A: No, it's not required, but if you have one it can make the vetting process go faster.

Q: When should I fax my documentation?

A: You should fax your documentation after you have placed an online order and have an order ID. At the end of the online order process you will be presented with very specific instructions on what to fax and where.

Q: Do I have to fax my documents again for renewals?

A: In most cases no, you don't need to re-fax your documents for renewal orders unless something about your business or organization has changed since the last time you submitted your documents, such as an address or name change.

Q: My company has recently been vetted for another True BusinessID certificate, do I have to fax my documents again?

A: No. As long as the legal name of the company is exactly the same you don't need to send your docs in again.

Q: My WHOIS info has old info, how can I change it?

A: In most cases you can update your domain's WHOIS info by logging in to your account at your domain registrar.